Hotel English Vocabulary: Your Guide to Hotel Situations for Beginners

Why Learn Hotel Vocabulary in English?

Traveling to new places is exciting! If you’re traveling to an English-speaking country, or even a country where English is commonly used in hotels, knowing some basic hotel English vocabulary is very important. It will make your stay much easier and more enjoyable. Imagine arriving at your hotel and being able to confidently ask for your room, understand instructions, and ask for help if you need it! This lesson will teach you essential hotel phrases and words for your travels.

Learning English for travel situations, like staying in a hotel, is a great way to improve your spoken English practice and build confidence. You will learn practical words you can use right away. Let’s start learning some useful hotel English vocabulary!

Essential Hotel Vocabulary: From Booking to Check-Out

Let’s break down your hotel experience into simple steps, from booking your stay to checking out. For each step, we will learn some key vocabulary words and hotel phrases.

Booking a Hotel

Before you even arrive at the hotel, you might need to book a room. Here are some words and phrases you might see or use:

Reservation: This is when you book a room in advance. “”I have a reservation under the name Smith.””
Book: To arrange and pay for a room. “”I want to book a room for two nights.””
Single room: A room for one person.
Double room: A room for two people, usually with one bed.
Twin room: A room for two people with two separate beds.
Suite: A larger room, often with a separate living area.
Dates: The days you will stay at the hotel. “”What are your dates of stay?””
Check-in date: The day you arrive at the hotel.
Check-out date: The day you leave the hotel.
Night: One period of staying overnight. “”We are staying for three nights.””
Available: If something is free or you can have it. “”Is there a room available?””
Price: How much money you need to pay. “”What is the price per night?””
Confirmation: A message or email that says your booking is accepted. “”Did you receive your booking confirmation?””

When you book a hotel online or by phone, you will often use these words.

Checking In at the Hotel

When you arrive at the hotel, you need to check in. This is when you get your room key and officially start your stay. Here’s vocabulary for checking in hotel:

Reception: The front desk area where you check in. “”The reception is on the left.””
Receptionist: The person who works at the reception. “”The receptionist will help you.””
Check-in: To arrive and register at the hotel. “”Check-in time is 3 PM.””
Guest: A person staying at the hotel. “”Welcome, guest.””
Passport: An official document for international travel. You often need to show your passport at check-in.
ID: Identification, like a driver’s license or passport. “”Can I see your ID, please?””
Key card: A plastic card to open your room door. “”Here is your key card for room 205.””
Sign: To write your name. “”Please sign here.””
ফর্ম (Form): A paper to fill out with your information. “”Please fill out this form.””
Luggage: Your bags and suitcases. “”Where can I leave my luggage?””
Bellhop/Porter: A person who helps with your luggage. “”The bellhop will bring your luggage to your room.””
Elevator/Lift: A machine that takes you to different floors. “”Take the elevator to the second floor.””
Floor: The level of the building. “”Our room is on the third floor.””

During Your Hotel Stay

Once you are in your room, you might need to ask for things or use different services during your hotel stay. Let’s learn some useful phrases:

Room service: Ordering food or drinks to your room. “”We ordered room service for breakfast.””
Housekeeping: The service that cleans your room. “”Can I have housekeeping, please?””
Towel: A cloth for drying yourself after a shower. “”Can I get extra towels?””
Pillow: Something soft to rest your head on in bed. “”Can I have another pillow?””
Blanket: A warm cover for the bed. “”I need an extra blanket, please.””
Air conditioning (A/C): A system to cool the room. “”The air conditioning is not working.””
Heating: A system to warm the room. “”Can you turn on the heating, please?””
Wi-Fi: Wireless internet. “”What is the Wi-Fi password?””
Breakfast: The first meal of the day, often included in the hotel price. “”Is breakfast included?””
Restaurant: A place in the hotel to eat meals. “”The restaurant is open until 10 PM.””
Bar: A place in the hotel to get drinks. “”Let’s meet at the hotel bar.””
Gym: A place for exercise. “”Does the hotel have a gym?””
Pool: A place to swim. “”The pool is open from 9 AM to 7 PM.””
Wake-up call: A phone call from the hotel to wake you up. “”Can I get a wake-up call at 7 AM?””
Complaint: To say you are not happy with something. “”I want to make a complaint about the noise.””
Problem: Something that is wrong. “”There is a problem with the shower.””
Help: Assistance. “”Can you help me with my luggage?””

Checking Out of the Hotel

When you are ready to leave, you need to check out. This is when you return your key and pay for any extra charges. Vocabulary for checking out hotel:

Check-out: To leave the hotel and pay your bill. “”Check-out time is 11 AM.””
Bill/Invoice: A list of charges and the total price. “”Can I see my bill, please?””
Pay: To give money for services. “”How would you like to pay?””
Cash: Money in paper or coins. “”I will pay in cash.””
Credit card: A plastic card used to pay. “”Can I pay with a credit card?””
Receipt: A piece of paper that shows you have paid. “”Can I have a receipt, please?””
Thank you: Polite words to show appreciation. “”Thank you for your stay.””
Goodbye: To say farewell when leaving. “”Goodbye, and have a nice day.””

Example Conversations at the Hotel

Let’s see some examples of how you can use these words in simple conversations at the hotel. This will help you with your spoken English practice.

Example 1: Booking a room (on the phone)

Hotel Staff: Good morning, [Hotel Name], how can I help you?

You: Hello, I would like to book a room, please.

Hotel Staff: Certainly. What dates are you interested in?

You: From June 10th to June 13th.

Hotel Staff: Okay, that’s three nights. And what type of room would you like? A single room or a double room?

You: A double room, please.

Hotel Staff: Let me check availability… Yes, we have a double room available. The price is $100 per night.

You: Okay, I would like to book it.

Example 2: Checking in at Reception

Receptionist: Welcome to [Hotel Name]! Do you have a reservation?

You: Yes, I have a reservation under the name [Your Name].

Receptionist: Ah, yes, Mr./Ms. [Your Name]. Could I see your passport, please?

You: Yes, here you are.

Receptionist: Thank you. Please sign here. Here is your key card for room 302. It’s on the third floor. The elevator is just over there. Check-in is complete. Enjoy your stay!

You: Thank you very much!

Example 3: Asking for help during your stay

You (calling Reception): Hello, this is room 302. I have a problem with the air conditioning. It’s not working.

Receptionist: I’m sorry to hear that, sir/madam. I will send someone from maintenance to help you right away.

You: Thank you.

Example 4: Checking out

You: Good morning, I would like to check out, please.

Receptionist: Good morning. Room number?

You: Room 302.

Receptionist: Okay, just a moment… Here is your bill. Everything is correct?

You: Yes, it looks fine. How can I pay?

Receptionist: You can pay by credit card or cash.

You: I’ll pay by credit card.

Receptionist: Thank you. Here is your receipt. Thank you for staying with us. Goodbye!

You: Goodbye!

Let’s Practice! Fill in the Blanks

Complete these sentences using the hotel English vocabulary you have learned. This is great spoken English practice!

I want to ________ a room for two ________.
The ________ at the hotel was very helpful during ________.
Can I have extra ________, please? These are too small.
What time is ________ ________? We need to leave early.
We had ________ ________ in our room this morning. It was delicious!

Answers

I want to book a room for two nights.
The receptionist at the hotel was very helpful during check-in.
Can I have extra towels, please? These are too small.
What time is check-out time? We need to leave early.
We had room service in our room this morning. It was delicious!

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